FAQ

What kind of facilities you have in SKIP CITY?
Visual Museum, Sainokuni Kurashi Plaza, Kawaguchi Science Museum (Science World), and Audio Visual Library are open to the public offering people of all ages enjoyable learning experiences.
Please check the latest information of each facility here(Japanese text only).
Do you have public Wi-Fi?
Wi-Fi is available at Visual Museum, Audio Visual Hall (reception), Rental Office, HD Studio, and Postproduction in Sai-No-Kuni Visual Plaza.
SSID: SKIPGUEST
*Please ask staff password.
Is your facility accessible by people with disabilities or use a wheelchair?
Do you have wheelchair available for rent?

Our facility has barrier-free environment and is accessible by wheelchairs and baby strollers.
Rentable wheelchairs are available at following places;

Rentable wheelchairs Visual Museum
TEL: 048-265-2500
Sai-No-Kuni Visual Plaza 1F Emergency Control Center
TEL: 048-262-2531
Saitama Industrial Technology Center 1F Emergency Control Center
TEL: 048-262-8450
Kawaguchi Science Museum
TEL: 048-262-8431
Sainokuni Kurashi Plaza (Saitama Prefectural Center for Consumer Affairs)
TEL: 048-261-0993
Do you have nursing rooms and baby strollers available for rent?

Nursing rooms and rentable baby strollers are available at following places;

Rentable baby strollers Sainokuni Kurashi Plaza (Saitama Prefectural Center for Consumer Affairs)
TEL: 048-261-0993
Nursing rooms Sai-No-Kuni Visual Plaza 5F
TEL: 048-265-2500
Sainokuni Kurashi Plaza (Saitama Prefectural Center for Consumer Affairs)
TEL: 048-261-0993
Do you have multi-purpose restrooms?
Multi-purpose restroom
*restroom with baby changing station
Sai-No-Kuni Visual Plaza 1F, 2F *
Visual Museum 3F *
Audio Visual Library (NHK Archives 2F) *
Sai-No-Kuni Kurashi Plaza
Kawaguchi Science Museum
Do you have a baggage storage?
We have baggage lockers. To use the lockers, you need a coin, which is returned when you unlock.
・Sai-No-Kuni Visual Plaza 2F
・Sainokuni Kurashi Plaza
・Kawaguchi Science Museum
・Audio Visual Library (NHK Archives)
Do you have a restaurant and a lounge in SKIP CITY?
Sai-No-Kuni Visual Plaza 1F

・Bankuru ramen (11:00 - 22:00)

A noodle restaurant serves various ramens

・Tsubohachi (16:00 - 0:00)

Family-friendly Izakaya serves delicious food on a budget
TEL: 048-263-0630

・SKIP MART (8:00 -18:00)

A convenience store selling light meals, snacks and drinks with eat-in space
TEL: 048-260-0088

Can we take pets in SKIP CITY?
You can walk pets on the leash in the outside area. You can also bring pets in a carrier in the facility, except shops, restaurants and the facilities that doesn't allow to bring a pet.
How can we reach SKIP CITY?
Please see our Access page.
Do you have a parking for bike (bicycle)?
There are three parking for bike (bicycle) in SKIP CITY.
Do you have car parking? How much does it cost?
Please see our Visit Us page.
I lost something in SKIP CITY. Where should I contact?
Please contact Emergency Control Center in Sai-No-Kuni Visual Plaza.
TEL:048-262-2531